This website is owned by T J & Family Limited, trading and operating as Must Have Beauty NZ, herein referred to as “MHBNZ”, “we”, “us” and “our”.

Throughout the site the terms “Customer”, “you”, your”, “user” refer to a website user.

By visiting our site and/or purchasing from us, you engage in our “Terms & Conditions” and agree to be bound by the following (“Terms”).

These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.
We reserve the right to update, change or replace any part of these Terms at any time. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

We reserve the right to refuse service to anyone for any reason at any time. A breach or violation of any of the Terms will result in an immediate termination of your service.

All prices are in New Zealand Dollars (NZD). Prices are current at time of display but are subject to change without notice.

We reserve the right at any time to modify or discontinue a product or service (or any part or content thereof) without notice at any time.

While we have made every effort to display as accurately as possible the colors and images of our products, colour may show differently depending on your monitor display settings.

Returns will be accepted on any of our products within a reasonable time frame. Where an item is deemed faulty we will provide options for a replacement item, an online credit or a refund if the situation cannot be remedied through the other options.

In the first instance please email us directly on contact@musthavebeautynz.com to make us aware of the situation and we can advise how to return the product to us.

Your submission of personal information through the store is governed by our Privacy Policy. We will take reasonable steps to keep your personal information secure.

MHBNZ complies with the New Zealand Privacy Act 1993 “Act” when dealing with personal information. Personal information is identifiable information on an individual person.

This policy sets out how we will collect, use, disclose and protect your personal information.

This policy does not limit or exclude any of your rights under the Act. If you wish to seek further information on the Act, see www.privacy.org.nz.

How do we collect your personal information:
We collect personal information about you when you provide that personal information to us via the website when you purchase our products online.

We use your personal information:
-to provide services and products to you;
- for shipping purposes;
- to further market our services and products to you;
- to improve the services and products that we provide to you;
- to respond to communications from you, including a complaint;
- to conduct research and statistical analysis (on an anonymised basis).

We disclose your personal information to:
- process your order;
- to our freight company for delivery of product;
- to facilitate with any police/fraudulent matter.

We reserve the right to refuse or cancel any order you place with us.

We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, re-sellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store.

We may provide you with access to third-party tools over which we have no control nor input (for example a payment provider).

You acknowledge and agree that we have no liability whatsoever arising from or relating to your use of these third-party tools.

If you follow a link on our website to another site, the owner of that site will have its own privacy policy relating to your personal information. We suggest you review that site’s privacy policy before you provide personal information.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability.

We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

By using our website you are prohibited from using the site or its content for any unlawful purpose including, but not limited to; infringing upon or violating our intellectual property rights or the intellectual property rights of others; to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of our website.

We do not guarantee, represent or warrant that your use of our website service will be uninterrupted, timely, secure or error-free.

While we take reasonable steps to maintain secure internet connections, when you provide us with personal information over the internet, the provision of that information is at your own risk.

In no case shall MBNZ be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind and in any way to your use of the website or any product.

In the event that any of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

Questions about the Terms should be sent to us at contact@musthavebeautynz.com.