Orders for items that are NOT specified as pre order are shipped within 1-2 working days from the purchase date via Courier Post.

What if I have purchased both pre ordered items and items that are in stock? 

If you have purchased both; pre-ordered and in stock items (e.g. Custom Necklace, Lash Applicator and $ALTY lashes). In this case any items ordered that are in stock will be held and dispatched when the custom pieces arrive from the supplier (please see FAQ’s for CUSTOM PIECES).

To have your in-stock items shipped prior to the arrival of your CUSTOM piece, please select Discounted Double New Zealand Tracked Shipping as your shipping option.

International shipping is currently available to Australia, United States and the United Kingdom. 

Currently lashes do not come with glue however we do have our very own Clear Drying Striplash Adhesive available!

Each pair of false lashes can be worn anywhere between 5-10 times if they are cared for correctly. With each order customers will receive a care card which explains our recommendations when it comes to caring for your lashes.

Absolutely! We vetted many suppliers before going into the lash business ensuring that the synthetic hairs used for our 5D Faux Mink and 3D Faux Mink lashes as well as the Mink Haired (CANCELLED and $ALTY) lashes were completely cruelty free.

Again, absolutely! Our Face Beat Brush Sets are made from high quality man-made synthetic hairs.

If you have any further questions that were not answered above, please contact our Customer Service team via email contact@musthavebeautynz.com and we will respond as soon as possible.