FREQUENTLY ASKED QUESTIONS

How long will it take me to receive my order?
Orders are shipped within 1-2 working days from the purchase date via Courier Post. You will receive a shipping confirmation email with parcel tracking details upon shipment, please allow up to 3-5 business days for delivery (For international shopping allow longer).
Do you ship internationally?
At this stage we only ship to New Zealand and Australia, however are looking to expand in the near future.
Will my false lashes come with glue?
Unfortunately, Must Have Beauty NZ's false lashes at this stage do not come with glue nor do we stock lash glue on our website. You can however purchase lash glue from your local pharmacy or department store. We recommend using Ardell or Duo adhesive glue which you can purchase in either clear or black, this will depend on what finish you would prefer.
How many times can I wear my Must Have Beauty NZ false lashes?
Each pair of false lashes can be worn anywhere between 5-10 times if they are cared for correctly. With each order customers will receive a care card which explains our recommendations when it comes to caring for your lashes.